We currently deliver to UK Mainland addresses only.
We offer free standard delivery to UK Mainland addresses.
Orders are normally delivered within 3–5 working days.
Delivery times are estimates and may vary depending on product availability, courier services and seasonal demand.
Once your order has been dispatched, you will receive a dispatch notification with delivery information where tracking is available.
Most orders are processed and dispatched as soon as possible, subject to stock availability.
Some larger products may require a two-man delivery service. Two-man delivery items may take longer to arrive than standard deliveries, and the expected delivery timeframe will be communicated where applicable.
Where tracking is available, your tracking details will be provided once your order has been dispatched.
The type of tracking available can vary depending on the courier and the product being delivered.
If you have not received tracking information or have any questions about the progress of your delivery, please contact us at:
info@christmastreesandlights.co.uk
At present, we only deliver to UK Mainland addresses.
We are currently unable to offer delivery to:
If you have any questions about delivery to your location, please contact us before placing your order.
While we aim to deliver within the estimated timeframe, occasional delays can occur due to courier issues, adverse weather, seasonal demand or other circumstances out of our control.
If your order has not arrived within the expected delivery timeframe, please contact us at info@christmastreesandlights.co.uk and we will investigate the delay with the relevant courier or supplier.
For orders where an additional delivery service has been paid for and that service has not been provided, please contact us so that we can investigate the issue and arrange any appropriate refund.
If you have any questions about delivery, please contact us at: